Terms & Conditions

All invoices are itemised and emailed monthly. Any additional costs incurred include postage, printing, phone calls, special materials or mileage are itemised separately on the invoice.

Payment terms are strictly seven (7) days via bank transfer. For retainer packages, a 50% deposit is payable at the beginning of the month, 50% at the end of the month for at least the first 3 months of contract.

Clients must sign a service agreement before work commences.

Confidentiality is extremely important and my service agreement includes a confidentiality clause. I will always sign if you have your own agreement.

I check work thoroughly before submitting it but do please note that it is the client’s responsibility to proofread and check all completed and returned work.

Hours cannot be rolled over.